Refund policy

Refunds

All sales are final. We do not offer refunds.

The only exception is items that arrive genuinely damaged. If your item is damaged, please contact us at orders@support.saneleven.in immediately, with clear photos or other proof of the damage. Once we've received the item and inspected it, and confirmed the damage is genuine, we will send you a replacement. Please note: we resolve damage claims by replacement only. We do not issue monetary refunds.